Consumers immersed in AR & VR experiences in 2025

2025 Marketing Trends: How AR and VR Will Shape Customer Experiences


Imagine a world where your customers not only see your ad but can experience it—virtually step inside it, try on products without leaving their homes, or interact with brand stories like they would with a video game. In 2025, this is not just a concept; it’s the future of marketing, advertising, and design.

Interactive and immersive experiences—driven by Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR)—are poised to revolutionize how brands connect with their audiences. This article explores the latest trends, tools, and forecasts for the coming years, providing marketers, designers, and advertisers with actionable tips to stay ahead.


The Immersive Revolution: Why Now?

Advancements in technology, coupled with the growing desire for authentic, personalized experiences, have fueled the shift toward immersive marketing. Consumer demand for AR/VR has skyrocketed in recent years, with projections indicating that the global AR market alone will surpass $50 billion by 2024. The ability to offer memorable, interactive engagements is becoming a key differentiator for brands in a crowded marketplace.

Immersive experiences offer more than just novelty. They blur the lines between physical and digital, fostering deeper emotional connections and enabling customers to interact with products, services, and stories in unprecedented ways.


Customer immersed in augmented reality shopping

Key Trends Shaping Interactive Experiences in 2025

AR Commerce Becomes the Norm

The pandemic accelerated the adoption of AR-powered shopping, with brands like IKEA and Sephora leading the charge. In 2025, this trend will evolve into an everyday expectation. Customers will demand seamless AR shopping experiences, from virtually trying on clothes to visualizing furniture in their homes before making a purchase.

Case Study: IKEA

In 2024, IKEA continued innovating its IKEA Place app, allowing users to place virtual furniture in their homes using their smartphones. With 80% of users reporting increased confidence in purchase decisions, IKEA saw a 25% increase in online sales for products experienced through AR .

Forecast for 2025: AR commerce will extend beyond retail giants to smaller brands, using AR integrations on platforms like Shopify to offer customers personalized, immersive shopping experiences directly from their websites.


Virtual Showrooms and Events

Virtual reality showrooms will become more than a novelty. As the Metaverse expands, more brands will host virtual events, product launches, and experiential showrooms in immersive, interactive spaces.

Case Study: Nike’s Virtual Flagship

In 2024, Nike launched a virtual showroom that allowed users to customize sneakers in real-time, attend exclusive live events with athletes, and even interact with virtual avatars of Nike brand ambassadors. This immersive shopping experience generated over $10 million in sales within the first quarter .

Practical Tip: Leverage virtual showrooms to connect with customers globally, breaking the barriers of physical retail locations. Partner with VR platforms like Spatial or Decentraland to create visually stunning and interactive shopping experiences.


Immersive storytelling

Immersive Storytelling in Advertising

Brands will increasingly utilize immersive storytelling to stand out. Traditional advertising, reliant on static imagery and video, is giving way to interactive narratives. Imagine watching a car ad and being able to virtually drive the car through different terrains—this level of engagement will become standard in 2025.

Case Study: Toyota’s Immersive Ad Campaign

In 2024, Toyota launched an interactive VR campaign that allowed potential customers to take a virtual test drive of their new hybrid SUV. Users could customize the vehicle, explore its features, and experience real-world driving conditions all from their living rooms. The campaign saw a 40% increase in test drive bookings and significantly reduced buyer hesitation .

Practical Tip: Start building immersive narratives by experimenting with 360-degree video ads or partnering with platforms like Google WebXR to craft more interactive ad experiences.


Mixed reality

The Tools Powering Immersive Experiences

As these trends take hold, several cutting-edge tools are empowering brands to build truly interactive and immersive experiences.

• Unity and Unreal Engine

Both Unity and Unreal Engine are leading platforms for developing immersive 3D environments. Designers and marketers can leverage these engines to create stunning VR showrooms, AR-powered apps, and interactive virtual events.

• Adobe Aero

For those focused on AR experiences, Adobe Aero provides an intuitive platform for creating interactive AR content without the need for coding. It enables designers to turn 2D artwork into interactive 3D experiences that can be experienced on mobile devices.

• Spark AR Studio

Facebook’s Spark AR is one of the most accessible platforms for brands to develop AR experiences on social media. It allows creators to build custom AR filters and experiences that can be shared across Instagram and Facebook, boosting engagement and reach.


Statistics and Predictions: Why You Should Invest in AR/VR Now

  • 85% of consumers expect AR experiences to be a part of online shopping by 2025 .
  • By 2025, AR advertising spend is projected to reach $15 billion globally .
  • Companies using immersive technologies report 30% higher customer retention rates compared to traditional marketing channels .

Why Does This Matter? Investing in immersive technology now positions brands at the forefront of consumer engagement, increasing brand loyalty, trust, and ultimately, sales.


360 degree action camera

Practical Tips for Brands in 2025: Getting Started with Immersive Marketing

  1. Start Small, But Start Now: Not every brand has to jump straight into VR or AR headsets. Start with 360-degree videos, or integrate simple AR filters on social media platforms like Instagram. The goal is to introduce interactivity step by step.
  2. Leverage Existing Platforms: Platforms like Snapchat and TikTok already offer tools to create AR-powered filters and interactive experiences. Use these channels to experiment with immersive content without needing significant upfront investments.
  3. Consider Collaborations: Partner with AR/VR developers to create bespoke experiences that align with your brand’s goals. Whether you’re in fashion, retail, automotive, or hospitality, collaborating with immersive technology specialists can yield highly customized and impactful experiences.
  4. Create Multi-Channel Experiences: Don’t limit immersive marketing to just one platform. Connect the dots between in-store experiences, social media AR filters, and web-based VR experiences to create a seamless brand journey across channels.

Looking Ahead: What Does 2025 Hold?

In 2025, we expect to see the following immersive trends accelerate:

  • Wearable AR Devices: As Apple and Google race to release AR glasses, we’ll see more consumers interacting with immersive content on the go.
  • Virtual Co-Creation Spaces: Brands will embrace platforms like Roblox and Fortnite to create branded virtual worlds where customers can co-create products, from sneakers to furniture.
  • Haptic Feedback and Sensory Immersion: The next frontier is haptic technology, which allows users to feel textures and interact with products physically while engaging with virtual content. By 2025, we’ll see brands adopting haptic gloves and suits to enhance immersive marketing experiences.

Embrace the Future of Interactive Marketing

The future of marketing, advertising, and design is immersive, and the time to invest is now. Brands that adopt AR, VR, and interactive storytelling will not only stand out in an increasingly competitive landscape but will also forge deeper connections with their audiences. By 2025, immersive experiences will no longer be a novelty but an expectation.

Don’t get left behind—start exploring the endless possibilities of immersive marketing today!

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